Dispatch times
In-stock orders placed before [confirm cut-off time] on a business day are typically dispatched [confirm dispatch timeframe].
Shipping & delivery
Tracked delivery to your door
Everything you need to know about dispatch and delivery. Exact shipping options and costs are always shown at checkout before you pay.
- Ships from Australian stock
- Tracked delivery
- Costs shown at checkout
- Business-friendly delivery
At a glance
How shipping works
Delivery areas
We deliver throughout Queensland and to [confirm other states and territories] using [confirm carrier(s)].
Shipping costs
Shipping is calculated at checkout based on your items and delivery address. [Confirm any free-shipping threshold.]
Order tracking
As soon as your order is dispatched you'll receive an email with your tracking details.
Volume & fleet orders
For large or palletised orders, delivery arrangements are confirmed with your quote.
Business deliveries
Please make sure someone is available to receive goods at business addresses during business hours.
Your order's journey
From checkout to your desk
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01
Order placed
You'll receive an order confirmation email straight away.
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02
Picked & packed
Your items are checked and securely packed for transit.
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03
Dispatched
Your parcel is handed to the carrier and a tracking link is emailed to you.
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04
Delivered
Your order arrives at your nominated address, ready to go to work.
FAQ
Delivery questions
Need a delivery date?
Contact us before ordering and we'll confirm availability and timing.
Can I change my delivery address after ordering?
Contact us as soon as possible. If your order hasn't been dispatched, we can usually update the address.
Do you deliver to PO Boxes?
[Confirm whether PO Box and parcel locker delivery is available.]
What if my order arrives damaged?
Please keep the packaging and contact us with your order number and photos as soon as possible. [Confirm reporting window.]
Can I collect my order?
[Confirm whether click & collect is offered and from which address.]
Shipping help
Questions about delivery?
Our team can confirm stock and delivery timing before you order.